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As you are no doubt aware, we have now closed all of our showrooms until further notice, in line with the instructions from the British government.

We are a sixth generation family company and this is the first time since the Second World War that our locations have had to close. During both war efforts our jewellery showrooms operated intermittently, with greatly reduced staffing and opening hours, while our Bond Street workshops, ‘Waters and Blott’, ceased creating jewellery and were instructed to manufacture specialist military instruments and ammunition. Today’s scenario is, of course, very different and, one hopes, comparatively short-lived, but these are similarly exceptional times.

Although our physical showrooms are currently closed, we would be delighted to receive any enquiries you may have: possibly relating to your watch and jewellery collection, an item you have left with us, a longstanding service or repair you have been intending to deal with, or alternatively, you may be approaching an important celebration or occasion that you wish to mark.

Should this be the case, there are a number of ways you can contact us:                

Browse our website for a full range of our services.

Stratford – 01789 267 072

Leicester – 0116 255 4434

Mayfair – 0207 409 2845


We would anticipate that the vast majority of such enquiries will take the form of a discussion to enable preparations to be made prior to our return to normal business. Nevertheless, should a particular requirement arise, the government advise us that we must perform home deliveries with the specified social distancing and to strict health and safety standards.

On a separate note, if you believe that we could be of any assistance to you or a member of your family with a free of charge home delivery of food and/or prescriptions, or simply a friendly conversation on the telephone, please do not hesitate to let us know.

With my sincere best wishes to you and your family,


Charlie Pragnell