Jewellery Cleaning and Polishing

Taking proper care of your jewellery is essential to preserve its shine, quality, and longevity. At Pragnell, we offer professional jewellery cleaning and polishing services to restore the brilliance of your pieces, ensuring they remain in optimal condition for years to come.

Jewellery Cleaning

Our ultrasonic cleaning machine uses high-frequency sound waves to effectively remove dirt and debris from your jewellery. This method is ideal for cleaning hard-to-reach areas behind gems and intricate designs, ensuring a thorough clean without causing damage.

Efficient Cleaning

Dislodges dirt, grime, and oils that are difficult to remove manually, making it an effective option for regular jewellery cleaning.

Safe for Most Jewellery

This cleaning method provides a gentle yet thorough clean for most jewellery types, especially pieces with detailed settings.

Expert Assessment

Not all jewellery is suitable for ultrasonic cleaning. Our experts will assess each piece and recommend the best cleaning method based on its material and design.

Turnaround Time

Most jewellery cleaning services are completed within 7 days, depending on the type of jewellery and the condition of the piece. You'll receive regular updates from our expert team at our Pragnell workshops in Stratford-upon-Avon, Mayfair or Leicester.

Watch our Ultrasonic Cleaning Video

220971-gaia_workshop_004-web-optimised-2560px-jpg (1) (1).jpg

Jewellery Polishing

If your jewellery is showing signs of wear or has become scratched, we can help restore its shine with our luxury polishing services. Our expert team uses advanced techniques to bring back the brilliance of your precious pieces, ensuring they look as good as new.

Polishing Process

We use a rotating polishing wheel to smooth the surface of your jewellery, gently removing a microscopic layer of metal. This process helps restore the shine and ensures your jewellery looks as good as new.

Ideal for Scratched Items

Rings and other jewellery that have developed scratches or surface wear will be revitalised with this process.

220982-eternal_workshop_004-web-optimised-2560px-jpg (1) 1.jpg

Frequency

We recommend polishing your jewellery no more than once or twice a year to preserve its integrity and avoid excessive wear.

Speak to one of our experts for more information about the polishing process and how it can help prolong the life of your precious pieces.

Oval Cut 12.06ct Diamond Full Eternity Ring in 18ct White Gold.jpg

White Gold Jewellery Rhodium Plating

White gold jewellery loses its lustrous, bright finish over time due to the natural wearing away of the rhodium plating. We offer professional rhodium plating services to restore the bright, white finish to your jewellery.

Benefits of Rhodium Plating

Rhodium plating not only enhances the appearance of white gold jewellery by providing a bright, shiny finish, but it also adds a layer of protection against scratches and tarnishing, helping to maintain your jewellery's pristine look over time.

Service Frequency

Rhodium plating is typically required once a year or as the finish fades. We recommend regular maintenance to keep your white gold jewellery looking its best.

Skimming Stone 1.01ct Botswana Diamond Pendant in 18ct White Gold.jpg

Expert Assessment

Our team will assess each piece individually to determine the best rhodium plating approach. Whether it's a ring, necklace, or bracelet, we ensure the best treatment to restore its original beauty.

Turnaround Time

Rhodium plating services are usually completed within 7 days after our workshop receives the item, depending on the complexity and condition of your jewellery. You will receive updates throughout the process to ensure timely delivery.

Cleaning, Polishing and Coating Pricing

• Clean and polish - price from £50
• Rhodium plating - price from £70

154307-engagement-ring-packaged (1) (1).jpg

Looking After Your Jewellery at Home

There are a number of things you can do to care for your jewellery and protect it from wear and tear. Here are a few tips:

Platinum Jewellery

Platinum is a durable, naturally white metal that doesn't tarnish, but it can develop a soft patina over time with wear. To maintain its original shine, clean regularly with warm soapy water and a soft brush. For a deeper refresh or to remove fine scratches, a professional polish in our workshop will restore its brilliance.

Gold Jewellery

Gold is soft, especially higher-carat pieces. To avoid scratches, wear jewellery of similar quality together and clean with a soft cloth regularly to maintain its lustre.

155596-shot10_collections_essentials-alt-white-bg-web-optimised-2560px-jpg (1) (1).jpg

Silver Jewellery

Silver can tarnish over time when exposed to air and moisture. To keep it looking its best, gently polish with a silver cloth after wearing. For more stubborn tarnish, a specialist silver foam or dip can be used—avoid abrasive materials that may scratch the surface. If the piece shows signs of pitting or deeper discolouration, a professional clean and polish in our workshop is recommended.

Pearl Jewellery

Pearls are delicate and require gentle care. After wearing, wipe them with a soft, dry cloth to remove any traces of perfume, cosmetics, or perspiration. Avoid exposing pearls to harsh chemicals, including silver dip or ultrasonic cleaners, as these can damage their lustre. If your pearls become dull or the string loosens, we recommend professional cleaning and restringing by our workshop.

Storing Jewellery

Keep jewellery in Pragnell jewellery gift boxes to protect against scratches, dust, and tangling, ensuring long-lasting beauty.

Frequently Asked Questions

Below are the answers to our most commonly asked questions. Should you want to find out more please feel free to Contact Us and begin your Pragnell experience.

We recommend polishing your jewellery no more than once or twice a year to maintain its appearance while preserving its integrity.
While ultrasonic cleaning is effective, not all jewellery is suitable for this method. Our experts will assess your pieces and suggest the most appropriate cleaning method.
Rhodium plating typically lasts up to a year, depending on wear and tear. We offer replating services to restore the lustrous, bright finish of your white gold jewellery.
For polishing or cleaning, appointments are not necessary but are recommended. You can bring your jewellery directly to our Stratford-upon-Avon, Mayfair or Leicester showrooms.

You May Be Interested In

Contact us Contact Us