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Jewellery Repair and Restoration

From everyday repairs to the careful restoration of antique and inherited jewellery, our skilled craftspeople provide specialist care tailored to each piece. Following a detailed assessment, we will recommend the most appropriate work to restore its beauty, security and wearability while respecting the integrity of the original design.

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Jeweller polishing a diamond ring during a specialist repair

Jewellery Repair Services

From routine maintenance to more complex structural work, our craftspeople undertake a wide range of jewellery repairs. Each piece is assessed individually so that we can recommend an approach suited to its materials, construction and condition.

Our jewellery repair services include:

• Clasp, chain and bracelet repairs
• Broken or damaged setting repairs
• Claw re-tipping
• Ring shank and structural repairs
• Ring resizing
• Jewellery polishing and cleaning
• Pearl restringing

Where a repair is not suitable, our specialists will explain the available alternatives and may recommend restoration or remodelling.

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Traditional jewellery tools used for repair and restoration

Jewellery Restoration

Jewellery restoration is appropriate where a piece requires more extensive or highly skilled work. This may involve rebuilding settings, recreating missing components, repairing structural damage or restoring features that have deteriorated through age and wear.

For antique, vintage and inherited jewellery, our approach is guided by the character, construction and history of the piece. Wherever possible, we aim to preserve distinctive features, including engravings and hallmarks, while improving its security, appearance and wearability.

Restoration services may include:

• Rebuilding settings
• Reconstructing damaged components
• Replacing missing elements where appropriate
• Restoring metalwork affected by wear or damage
• Renewing surface finishes
• Re-plating suitable jewellery

If you wish to alter the design of an existing piece or create something new using its gemstones or precious metal, explore our Jewellery Redesign & Remodelling service.

How Jewellery Repair and Restoration Works

Initial Consultation

Bring your jewellery to one of our showrooms, where our specialists will examine the piece, discuss your requirements and record any areas of concern before recommending the most appropriate next steps.

Assessment and Quotation

Where appropriate, your jewellery will be assessed by our workshop. We will explain the recommended work, provide a detailed quotation and confirm the proposed approach before any work proceeds.

Repair or Restoration

Once approved, our craftspeople will carry out the agreed work using techniques suited to the age, materials, construction and condition of the piece, ensuring every stage receives careful attention.

Final Inspection

After completion, the jewellery is inspected to ensure the agreed work has been completed to the required standard before being returned along with appropriate care and maintenance advice.

How Long Does Jewellery Repair Take?

Timescales depend on the condition of the jewellery and the complexity of the work required. Following assessment, we will provide an estimated completion date alongside your quotation.

Many routine repairs are completed within approximately two to three weeks of reaching our workshop. Complex restorations, specialist techniques or work requiring individually made components may take longer.

During your consultation, we can also advise on related services, including Jewellery Valuation Services for insurance, probate and replacement purposes.

Pragnell specialist assessing jewellery during a repair and restoration consultation.

Why Entrust Your Jewellery to Pragnell?

Pragnell has extensive experience caring for modern, antique and inherited jewellery. Every piece is considered individually, with recommendations based on its materials, construction, condition and intended use.

Our focus is not simply on appearance. We carefully consider the security, integrity and character of your jewellery, carrying out only the work agreed with you following assessment.

Repair and restoration consultations are available at our showrooms in Stratford-upon-Avon, Mayfair and Leicester.

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Related Jewellery Services

Complementing our repair and restoration services, we also offer ring resizing, pearl restringing, claw re-tipping, jewellery valuations and jewellery redesign & remodelling to help care for, adapt and document your jewellery.

Frequently Asked Questions

Below are the answers to our most commonly asked questions. Should you want to find out more please feel free to Contact Us and begin your Pragnell experience.

You can bring your jewellery to our Stratford-upon-Avon, Mayfair or Leicester showroom. Although an appointment is not always required, booking in advance allows our team to set aside dedicated time to examine the piece and discuss your requirements.
Yes. Each item is assessed before work begins. We will explain the recommended approach and provide a quotation for your approval before proceeding.
Many routine repairs are completed within approximately two to three weeks of reaching our workshop. The timeframe for more complex restoration work will depend on the condition of the piece and the work required. We will provide an estimated completion date following assessment.
We can assess modern, antique and inherited jewellery. Our recommendations will reflect the age, construction and condition of the piece, with careful consideration given to preserving its character and original details wherever possible.
The cost will depend on the condition of the jewellery, its materials and the complexity of the work required. Following assessment, we will provide a quotation for your approval before any work begins.
Not every piece can be repaired safely or without significantly altering its design. Following assessment, our specialists will explain the available options and may recommend restoration or remodelling where a conventional repair is unsuitable.
Jewellery repair usually addresses a specific functional or structural issue, such as a damaged clasp, broken chain or worn setting. Restoration typically involves more extensive work to preserve or reconstruct an older, damaged or deteriorated piece.

Jewellery remodelling is different again, as it involves changing the existing design or creating a new piece using its gemstones or precious metal.
Antique and inherited jewellery can often be restored, but the most appropriate approach depends on its condition, construction and historical significance. Following assessment, our specialists will recommend the work needed to preserve the character and integrity of the piece wherever possible.

Discuss Your Jewellery with Our Specialists

Whether your jewellery requires a straightforward repair, extensive restoration or a professional valuation, our specialists will carefully assess the piece and explain the options available. Visit one of our showrooms or contact us to arrange a consultation.

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