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Whether you book an appointment to visit us in person or opt for a virtual consultation from the comfort of your own home, you’ll receive the same high standard of service and individual care and attention from our expertly trained consultants who can share designs, discuss gemstone options and even model pieces.
Frequently Asked Questions
Below are the answers to our most commonly asked questions. Should you want to find out more please feel free to Contact Us us and begin your Pragnell experience.
White gold is extremely durable and strong making it ideal for necklaces and pendants that are worn daily. White gold is highly resistant to stress and can withstand both extreme heat and extreme cold, which means white gold jewellery will retain its good looks better than any other metal.
White gold necklaces do not fade, tarnish, or turn colour. However, with age, they can take on a patina and show slight scratches.
White gold can scratch over time, so it is important to look after your white gold necklace.
Whilst white gold is durable, it is recommended that you should take your white gold necklace off before bathing to retain the shine and polish of the material.
The best way to clean a white gold necklace is with warm soapy water or a warm soapy cloth. There is no need to soak your white gold necklace in soapy water, and you'll want to avoid harsh detergents. Never soak white gold necklaces in any type of strong solvent such as alcohol, acetone, or paint thinner.
To keep your white gold necklace or pendant looking its very best for years to come, find out more about our Jewellery Polishing and Cleaning service.
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